FAQ’s

Minimum Order

The minimum order for free delivery is £230.00. Under this value delivery is charged at £10.00.

For Scottish Highlands & Islands (Postcodes: KW, IV, AB, FK, PA21-39 & PH15-41) minimum order for free delivery is £250.00. Under this value delivery is charged at £15.00

Discounts

Additional discounts for increased volume are available. You will be notified of any discount earned on receipt of order.

Payment

For approved credit account customers payment must be made within 30 days of the invoice date. All new customers will pay pro-forma on the first two orders.

Delivery Lead Times

Under normal circumstances delivery will take place within 3-5 working days, providing all due invoices have been paid.

Timed Deliveries

This can be facilitated, however, for this guarantee the following charges will apply:

  • Before midday £6.00

  • Before 10:30am £10.00

Christmas/Halloween latest order dates

To ensure stock availability, please place your orders by the end of the 2nd week of July. Delivery commences from the end of the 2nd week of September

Easter latest order dates

To ensure stock availability, please place your orders by December 1st. Delivery commences from the 3rd week of January.

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